Help center
What to do when a skill run fails, an import warns, or a feature is not where you expected it.
Symptom, cause, fix.
The run stopped before it proposed anything — what each message means, which one thing fixes it, and when the problem is not on your side.
Read the answerWhat each line in an FDX or Fountain import report means, why the line arrived as action, and the quickest fix for each case.
Read the answerWhere the things writers most often ask about live, why a control may be hidden, and the two searches that find anything in the app.
Read the answerThe product problems Inkwell has confirmed and is working on, with who is affected, the workaround, and the latest update.
Read the answerThe three ways to reach the team, and what to include so the first reply is the answer.
Read the answer