# The import report shows warnings > What each line in an FDX or Fountain import report means, why the line arrived as action, and the quickest fix for each case. Jump to a section on the website - [Symptom](https://www.inkwell.software/help/troubleshooting/import-warnings#section-symptom) - [Causes and what to do](https://www.inkwell.software/help/troubleshooting/import-warnings#section-causes-and-what-to-do) - [If a whole script arrived as action](https://www.inkwell.software/help/troubleshooting/import-warnings#section-if-a-whole-script-arrived-as-action) - [When to contact support](https://www.inkwell.software/help/troubleshooting/import-warnings#section-when-to-contact-support) ## Symptom For Word files, use [Word import and conversion problems](https://www.inkwell.software/help/document-evolution/import-and-conversion-problems). The notes below cover screenplay imports from Final Draft and Fountain. After an import, the report lists lines with a note beside each. The script opened and reads correctly, but some lines are formatted as action when they should be something else. ## Causes and what to do **"Could not tell whether this is a character or a transition."** An all-caps line with no dialogue after it and no colon. Put the cursor on it and press `⌘⌥3` / `Ctrl+Alt+3` or `⌘⌥6` / `Ctrl+Alt+6`; if it is a shout in action, leave it. **"Scene heading without a standard prefix."** A heading that does not start with INT., EXT., or one of the recognized variants. Press `⌘⌥1` / `Ctrl+Alt+1` on the line, or add the prefix. **"Parenthetical outside dialogue."** A `(beat)` on its own line with no character cue above it — usually a Final Draft file with an empty cue. Give it the cue, or fold the direction into the action. **"Unsupported element."** Final Draft elements Plot has no equivalent for — a page-break marker inside a scene, a general or title element mid-script — arrive as action carrying their text. Keep, edit, or delete. **"Text was in the title page."** Final Draft stores the title page separately; its fields become the project's title page in the export dialog, and anything that did not fit a field is reported here. ## If a whole script arrived as action The file was probably plain text with no Fountain cues — every line action, every name lowercase. Fountain needs scene headings in caps with a prefix and character names in caps on their own line. Fix the source file, or import and press `Tab` through the elements in Plot. ## When to contact support If a file that Final Draft opens will not import at all, or the report lists hundreds of lines for a script that is formatted normally. Attach the file; see [Contact support](https://www.inkwell.software/help/troubleshooting/contact-support). ## What next - [Solve Word import and conversion problems](https://www.inkwell.software/help/document-evolution/import-and-conversion-problems): Find the next step when a Word file will not import, the preview changes its formatting, a mode is unavailable, or a return to Treatment is blocked. - [Import a Final Draft file](https://www.inkwell.software/help/getting-started/import-a-final-draft-file): Bring an .fdx or Fountain file into Plot with scene headings, characters, and dialogue intact, and read the import report before you write. - [Elements and formatting](https://www.inkwell.software/help/writing/elements-and-formatting): What each screenplay element is, how Plot decides which one a line is, and every way to change a line's type without leaving the keyboard. - [Contact support](https://www.inkwell.software/help/troubleshooting/contact-support): The three ways to reach the team, and what to include so the first reply is the answer. --- Canonical page: