# A skill run failed > The run stopped before it proposed anything — what each message means, which one thing fixes it, and when the problem is not on your side. Jump to a section on the website - [Symptom](https://www.inkwell.software/help/troubleshooting/a-skill-run-failed#section-symptom) - [Causes and what to do](https://www.inkwell.software/help/troubleshooting/a-skill-run-failed#section-causes-and-what-to-do) - [When to contact support](https://www.inkwell.software/help/troubleshooting/a-skill-run-failed#section-when-to-contact-support) ## Symptom A skill or an inline edit stops with a message in the Skills tab instead of proposing changes, or an Agent Mode run stops with the message on its card in the Chat tab. Your script is unchanged; an agent run keeps what it had finished on its own draft line. ## Causes and what to do **"Your monthly allowance is used up."** The plan's skill runs for the month are spent. The card offers the three ways forward: wait for the reset on the first of the month, add a credit pack, or use your own key. See [Credits and overage](https://www.inkwell.software/help/account/credits-and-overage). **"Your API key was rejected."** The provider refused the key stored in Settings → AI & keys — it was revoked, it expired, or the provider's account has no credit. Open the card's **Check key** action, which tests the key and tells you the provider's reason; replace or remove the key from [AI & keys](https://www.inkwell.software/help/ai/bring-your-own-key). Removing it switches you back to hosted AI. **"The scene is too long for this skill."** Some skills read one scene at a time and the scene exceeds what a single pass can hold. Split the scene at a natural break, or scope the skill to an act and let it work scene by scene. **"The run timed out."** The provider did not answer in time. Run it again; if it fails twice in a row on the same scope, the provider is having a bad hour — the [known-issues page](https://www.inkwell.software/known-issues) and the status page it links to say whether it is known. **"Something went wrong."** A failure the run could not name. The card's **Report** action sends the run's details to support. ## When to contact support If a run fails repeatedly with the same message and the step above did not change it, or if a run was charged and produced nothing. See [Contact support](https://www.inkwell.software/help/troubleshooting/contact-support) — include the skill, the scope, and the time. ## What next - [Bring your own API key](https://www.inkwell.software/help/ai/bring-your-own-key): Use your own Anthropic or OpenAI key instead of Inkwell's hosted AI, pick the model, and see how a key changes what counts against your plan. - [Credits and overage](https://www.inkwell.software/help/account/credits-and-overage): What happens when the month's AI allowance runs out, how prepaid credit packs work, and how turning on overage lets runs draw them down instead of stopping. - [Contact support](https://www.inkwell.software/help/troubleshooting/contact-support): The three ways to reach the team, and what to include so the first reply is the answer. --- Canonical page: